Telehealth
Accessing specialized IBD care should be convenient and flexible.
Telehealth visits are designed to support individuals living with Crohn’s disease or ulcerative colitis who require follow-up, treatment discussions, medication management, symptom assessment and care planning without the need for in-person travel. Whether you live far from the CHUM IBD Centre, have mobility challenges or prefer virtual visits, Telehealth services help ensure continuity of care.
FAQ
At the CHUM IBD Centre, our Telehealth services allow patients to connect with our expert team from the comfort of their home while receiving the same high-quality, patient-centred care provided in clinic.
What are the CHUM IBD Centre’s Telehealth services?
Telehealth services provide virtual appointments with CHUM IBD Centre clinicians using secure video or telephone platforms for IBD-related care.
Who can access Telehealth services?
Telehealth is available to current CHUM IBD Centre patients and, in some cases, new patients referred for consultation, depending on clinical needs.
What types of visits can be done by Telehealth?
Common telehealth visits include follow-up appointments, medication review, symptom assessment, flare management, review of test results, treatment planning and patient education.
When is an in-person visit required?
Some situations require in-person assessment, such as physical examination, endoscopic procedures, imaging, infusions or urgent evaluation. Your provider will advise when an in-person visit is necessary.
Are Telehealth visits secure and confidential?
Yes. Telehealth visits are conducted using secure, privacy-compliant platforms to protect your personal health inenseignement.
Will my Telehealth provider have access to my medical records?
Yes. Your CHUM IBD Centre provider will have access to your medical chart and test results to ensure informed and coordinated care.
How do I prepare for a Telehealth appointment?
You will need a phone, tablet or computer with internet access. Before your visit, ensure your device is charged, find a private space, and prepare a list of symptoms, questions and medications.
Is Telehealth covered by insurance?
Coverage depends on your insurance plan and regional policies. Our administrative team can help answer billing and coverage questions.
How do I book a Telehealth appointment?
Current patients can contact the CHUM IBD Centre or speak with a member of their care team to request a Telehealth call.
IBD is much more than just a painful physical ailment. It affects many facets of everyday life. We can help you manage this.